Shipping policy

 

Domestic Shipping Policy

Shipping Fee and Delivery Charges:

Shipping fees are calculated based on the size, weight, and destination of the product. Consideration may be given to offering free shipping for purchases above a certain amount.

Dispatch Time:

After the order is confirmed, we strive to ship it within 3 business days. In the event of delays due to holidays or special events, customers will be notified in advance.

Tracking Service:

If order tracking is available, we provide this service to allow customers to monitor the progress of their orders and confirm the status of delivery.

Damage Compensation:

In the event that products are damaged during shipping, we offer the option of reshipping the product or providing a refund.

Returns and Exchanges:

For returns or exchanges due to defective products or shipping errors, please refer to our return policy.

 

International Shipping Policy

Shipping Fees and Customs Duties:

International shipping fees and customs duties are calculated based on the weight, size, and destination country of the product. Customers will be informed about the potential for taxes and customs duties in certain countries.

Dispatch Time:

International shipping may typically take longer than domestic shipping. An estimated dispatch time will be provided.

Tracking Service:

If a tracking service is available, we utilize this service to enable customers to check the status of their orders.

Damage Compensation:

We adopt a policy for compensation in the case of damage or loss during shipping. Considering that some countries may experience higher rates of damage during shipping, we also consider providing insurance options.

Returns and Exchanges:

For returns or exchanges due to defective products or shipping errors, please refer to our refund policy.